Organizations around the world turn to remote working and learning amidst the ongoing coronavirus pandemic. With the increase in demand for the communication and chat app, Microsoft Teams recently suffered an outage with its daily active users jumping to 44 million. To serve its current customers, Microsoft has now announced the criteria it has put in place to manage cloud services capacity in order to support critical operations.
“As demand continues to grow, if we are faced with any capacity constraints in any region during this time, we have established clear criteria for the priority of new cloud capacity,” a Microsoft Azure blog post said.
Microsoft also named its priority users for new Azure capacity. “Top priority will be going to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams,” the post explained.
To support its existing customers, Microsoft is also planning to adjust free offers.
Microsoft is also said to be working closely with first responder organizations and critical government agencies to prioritize their unique needs.
Further, Microsoft Teams is also supporting many large-scale corporations, schools, and governments in the mobilization of remote workforces.