Observability company New Relic has announced the general availability of a service level management experience to empower developers, operators and executives to operationalize SRE best practices to maintain system uptime and reliability. The new experience includes one-click Service Level Indicators (SLIs) and Service Level Objectives (SLOs) setup, powerful recommendations to customize metrics, unified health reports and alerting for SLO compliance, error budget tracking, and more.

New Relic customers can use service level management without any additional costs or licenses, as it is included with the all-in-one New Relic One observability platform. According to the company, this launch further improves upon the 3X+ more value that New Relic customers receive compared to other observability platforms, which require 13+ different SKUs with disjointed experiences and legacy host-based pricing models.

Service level management in New Relic One is now generally available across all regions as part of the New Relic One platform. All existing customers can access this new capability without any additional cost as part of their New Relic One account.

New customers can sign up and start using the experience for free, no credit card needed.