Kyligence, developer of the AI-augmented data services and management platform Kyligence Cloud, has announced a new remote managed services offering called Kyligence Managed Services. The new service provides organizations with automated operation and maintenance tools, consultancy from experienced product experts, and 99.9 percent SLA guarantee.
Kyligence Managed Services helps checks product running status through automated monitoring and operation tools, identifies and solves product failures and potential problems, and ensures the stable operation and SLA of Kyligence products.
Moreover, Kyligence’s experts inspect running products regularly, by examining the trends of the operational data, identify and solve latent risks, and give relevant optimization suggestions.
Through daily monitoring and maintenance tools, Kyligence’s experts record the product resource usage, give professional advice on resource usage and management and communicate with customers about optimization suggestions to reduce the Total Cost of Ownership (TCO) while ensuring the system performance.